Privacy Policy

Effective Date: January 15, 2025
Jurisdiction: European Union / United States
Applicable Law: GDPR (EU) 2016/679, CCPA, UK Data Protection Act 2018

1. Introduction

This Privacy Policy describes how Mattest Instrument ("we," "our," or "us") collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Legal Basis for Processing

Under GDPR, we process personal data based on:

• Consent (Article 6(1)(a)): When you explicitly agree to processing
• Contract (Article 6(1)(b)): To fulfill our contractual obligations
• Legal Obligation (Article 6(1)(c)): To comply with legal requirements
• Legitimate Interest (Article 6(1)(f)): For business operations and fraud prevention

3. Personal Data We Collect

3.1. Information You Provide:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party processors)
• Account credentials and preferences

3.2. Information We Collect Automatically:

• IP address, browser type, device information
• Cookies and similar tracking technologies
• Website usage patterns and analytics data

4. How We Use Your Data

We use personal data for:

• Processing and fulfilling orders
• Customer support and communication
• Marketing (with your consent)
• Website analytics and improvement
• Legal compliance and fraud prevention

5. Data Sharing and Transfers

5.1. We may share data with:

• Service providers (payment processors, shipping companies)
• Legal authorities when required by law
• Business partners (with your consent)

5.2. International Transfers:

Data transfers outside the EU are protected by adequacy decisions or appropriate safeguards including Standard Contractual Clauses.

6. Your Rights (GDPR)

You have the right to:

• Access your personal data (Article 15)
• Rectification of inaccurate data (Article 16)
• Erasure ("right to be forgotten") (Article 17)
• Restrict processing (Article 18)
• Data portability (Article 20)
• Object to processing (Article 21)
• Withdraw consent at any time

7. California Consumer Rights (CCPA)

California residents have additional rights:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on data type and legal requirements.

9. Security Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

10. Cookies and Tracking

We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Advertising and marketing (with consent)

You can manage cookie preferences through your browser settings.

11. Children's Privacy

We do not knowingly collect personal data from children under 16 (EU) or 13 (US) without parental consent.

12. Updates to this Policy

We may update this policy periodically. Material changes will be communicated via email or website notice.

13. Contact Information

Data Protection Officer: work@mattest.store
Address: [Company Address]
Email: work@mattest.store
Phone: +7 (918) 017-00-11

EU Representative: [EU Representative Details if applicable]

For complaints, you may contact your local data protection authority.