Terms of Service

Effective Date: January 15, 2025
Jurisdiction: European Union / United States
Applicable Law: Local consumer protection laws, EU Consumer Rights Directive

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service and applicable laws.

2. Description of Service

Mattest Instrument provides an e-commerce platform for scientific and industrial equipment.

3. User Accounts

You must provide accurate information
You are responsible for account security
One account per person/entity
Must be 18+ or have parental consent

4. Orders and Payment

4.1. Order Process:

Orders are subject to acceptance
Prices include applicable taxes
Payment required before shipment

4.2. Payment Terms:

Accepted payment methods listed at checkout
All payments processed securely
Billing address verification may be required

5. Shipping and Delivery

Shipping costs calculated at checkout
Delivery times are estimates
Risk of loss transfers upon delivery
International shipping subject to customs

6. Returns and Refunds (Consumer Rights)

6.1. EU Consumers:

14-day withdrawal right for most products
Products must be in original condition
Return shipping costs may apply
Refunds processed within 14 days

6.2. US Consumers:

Return policy varies by state
Defective products may be returned
Warranty claims processed separately

7. Intellectual Property

All content is proprietary
Limited license for personal use
No reproduction without permission
Respect third-party rights

8. Privacy and Data Protection

Your privacy is governed by our Privacy Policy, which complies with GDPR and other applicable laws.

9. Prohibited Uses

You may not use our service to:

Violate laws or regulations
Infringe intellectual property
Transmit harmful code
Engage in fraudulent activity

10. Disclaimers

Services provided "as is"
No warranty of uninterrupted service
Product specifications may vary
Third-party content not endorsed

11. Limitation of Liability

To the extent permitted by law, our liability is limited to the purchase price of products or services.

12. Governing Law

EU users: Local consumer protection laws apply
US users: Delaware state law governs
Disputes resolved through appropriate forums

13. Contact Information

Company: Mattest Instrument Ltd.
Address: [Company Address]
Email: work@mattest.store
Phone: +7 (918) 017-00-11